Remote Technical Support Jobs
Technical support and support engineering roles: debugging customer issues, reading logs, writing API examples, and escalating real bugs to engineering. The pay ceiling is higher than general support, and the work overlaps with junior engineering.
26 open roles · hiring: Work Force Nexus, Canonical Ltd., Tailscale
Customer Experience Engineer
Elation Health · Canada
IT Support Analyst
Work Force Nexus · Australia,
Associate, Customer & Product Support
AlphaSense · Canada
Customer Care - Product Technical Support Specialist - Pittsburgh Hybrid / Remote Other Locations
ZOLL Medical Corporation · USA
Help Desk IT Support Specialist
Umpisa Inc · Pasig, Pasig, National Capital Region, Philippines
Junior Help Desk Analyst
Work Force Nexus · Australia,
Enterprise IT Support Specialist
Nymbus · Jacksonville, Jacksonville, Florida, United States
Support Engineering Manager
Canonical Ltd. · Anywhere
Customer Support Engineer
Tailscale · UK
Senior Customer Support Engineer (Tier 3), Customer Escalations
Tailscale · UK
Product Support Specialist
Fortive · USA
Support Engineer II – Developer Portal
Experian · Costa Rica
Support Engineering Manager (APAC)
Supabase · APAC
Dedicated Linux Desktop & Devices Support Engineer, Singapore
Canonical Ltd. · APAC
Customer Service Product Support $25 $45 per hour
JobsInMass.com · Chelsea,
Customer Experience Lab Technician (Netherlands)
Dandy · Netherlands
Application Support Engineer
Cresta · USA
Wireless Systems Technical Support Engineer
Intracom Telecom · Florida, Florida, United States
Manager, Customer Support Engineering
Fivetran · APAC, Australia
Help Desk Support Services Specialist
ManTech · USA
Technical Support Specialist (Remote) - Entry Level, No Degree Required, 15 - 18
NoGigiddy · USA
Senior Support Engineer
Karbon · USA
Customer Support Engineer
Oddball · USA
Customer Support Helpdesk Specialist
Empathy Talent · California, California, United States
Senior Associate, Revenue Tools - Customer & Product Support
AlphaSense · USA
Platform Support Engineer (Remote - Mexico Only)
Varicent · Mexico
Technical Support jobs — common questions
- How technical do I need to be for technical support?
- Tiers vary widely. Help desk roles need solid troubleshooting instincts and patience; support engineer roles usually expect comfort with logs, APIs, SQL, or a scripting language. Job listings are usually explicit about which tier they're hiring for.
- Is technical support a path into software engineering?
- Yes — support engineering is one of the most common non-degree routes into engineering. You build product depth, debugging habits, and relationships with the eng team; many companies promote internally from support engineering into QA or development.
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