Remote Technical Support Jobs
Technical support and support engineering roles: debugging customer issues, reading logs, writing API examples, and escalating real bugs to engineering. The pay ceiling is higher than general support, and the work overlaps with junior engineering.
34 open roles · hiring: Supabase, Clickhouse, Ashby
Product Support Specialist - EMEA
Ashby · Europe
Support Engineer I - Dallas, TX
ExtraHop · USA
Technical Support Specialist - German Speaking
Synthesia · UK
Technical Support Engineer – Voice & Video API
Vonage · Mexico
Support Engineer (EMEA - Weekends)
Supabase · EMEA
Support Engineer (AMER - Weekends)
Supabase · LATAM, Canada, USA
Technical Support Engineer (Remote/West Coast)
Tenable · USA
Customer Support Engineer (Tier 2)
Tailscale · USA
Customer Support Engineer
RelationalAI · USA
Support Engineer
Roboflow · USA
Anaplan Support Analyst
Monzo · UK
Helpdesk Support Agent 6-Month Fixed-Term Contract
LevelUp · Philippines
Associate Product Support Specialist (Remote - UK)
Fleetio · UK
Senior Support Engineer
Obsidian Security · USA
Customer Experience - Dental Lab Technician - Removables (UK)
Dandy · UK
Customer Experience - Dental Lab Technician - Fixed (UK)
Dandy · UK
Senior Customer Support Engineer
NetBox Labs · Australia
Support Engineer (EMEA)
Supabase · EMEA
Bilingual Product Support Analyst (Canadian French)
D2L · Canada
Aftermarket - Technical Support I
GoDaddy · Bulgaria
Dedicated Linux Desktop & Devices Support Engineer, Singapore
Canonical · APAC
Cloud Support Engineer
Canonical · Anywhere
Product Support Specialist - Americas
Ashby · Canada, USA
Technical Support Advisor
Ada · UK
Product Support Specialist - Australia
Ashby · Australia
Technical Support Specialist , UK
Nash · UK
Senior Technical Customer Support Engineer - LATAM
Clickhouse · LATAM
Support Engineer (APAC)
Supabase · APAC
Support Engineer (AMER)
Supabase · Canada, USA
Product Support Specialist
Thinkific · Canada
Customer Support Engineer (Tier 1)
Tailscale · UK
Associate Linux Support Engineer
Canonical Ltd. · Anywhere
Technical Customer Support Engineer - EMEA
Clickhouse · EMEA
Senior Technical Customer Support Engineer
Clickhouse · USA
Technical Support jobs — common questions
- How technical do I need to be for technical support?
- Tiers vary widely. Help desk roles need solid troubleshooting instincts and patience; support engineer roles usually expect comfort with logs, APIs, SQL, or a scripting language. Job listings are usually explicit about which tier they're hiring for.
- Is technical support a path into software engineering?
- Yes — support engineering is one of the most common non-degree routes into engineering. You build product depth, debugging habits, and relationships with the eng team; many companies promote internally from support engineering into QA or development.
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