SupportRoles

Remote Technical Support Jobs

Technical support and support engineering roles: debugging customer issues, reading logs, writing API examples, and escalating real bugs to engineering. The pay ceiling is higher than general support, and the work overlaps with junior engineering.

34 open roles · hiring: Supabase, Clickhouse, Ashby

Product Support Specialist - EMEA

Ashby · Europe

Support Engineer I - Dallas, TX

ExtraHop · USA

Technical Support Specialist - German Speaking

Synthesia · UK

Technical Support Engineer – Voice & Video API

Vonage · Mexico

Support Engineer (EMEA - Weekends)

Supabase · EMEA

Support Engineer (AMER - Weekends)

Supabase · LATAM, Canada, USA

Technical Support Engineer (Remote/West Coast)

Tenable · USA

Customer Support Engineer (Tier 2)

Tailscale · USA

Customer Support Engineer

RelationalAI · USA

Support Engineer

Roboflow · USA

Anaplan Support Analyst

Monzo · UK

Helpdesk Support Agent 6-Month Fixed-Term Contract

LevelUp · Philippines

Associate Product Support Specialist (Remote - UK)

Fleetio · UK

Senior Support Engineer

Obsidian Security · USA

Customer Experience - Dental Lab Technician - Removables (UK)

Dandy · UK

Customer Experience - Dental Lab Technician - Fixed (UK)

Dandy · UK

Senior Customer Support Engineer

NetBox Labs · Australia

Support Engineer (EMEA)

Supabase · EMEA

Bilingual Product Support Analyst (Canadian French)

D2L · Canada

Aftermarket - Technical Support I

GoDaddy · Bulgaria

Dedicated Linux Desktop & Devices Support Engineer, Singapore

Canonical · APAC

Cloud Support Engineer

Canonical · Anywhere

Product Support Specialist - Americas

Ashby · Canada, USA

Technical Support Advisor

Ada · UK

Product Support Specialist - Australia

Ashby · Australia

Technical Support Specialist , UK

Nash · UK

Senior Technical Customer Support Engineer - LATAM

Clickhouse · LATAM

Support Engineer (APAC)

Supabase · APAC

Support Engineer (AMER)

Supabase · Canada, USA

Product Support Specialist

Thinkific · Canada

Customer Support Engineer (Tier 1)

Tailscale · UK

Associate Linux Support Engineer

Canonical Ltd. · Anywhere

Technical Customer Support Engineer - EMEA

Clickhouse · EMEA

Senior Technical Customer Support Engineer

Clickhouse · USA

Technical Support jobs — common questions

How technical do I need to be for technical support?
Tiers vary widely. Help desk roles need solid troubleshooting instincts and patience; support engineer roles usually expect comfort with logs, APIs, SQL, or a scripting language. Job listings are usually explicit about which tier they're hiring for.
Is technical support a path into software engineering?
Yes — support engineering is one of the most common non-degree routes into engineering. You build product depth, debugging habits, and relationships with the eng team; many companies promote internally from support engineering into QA or development.

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