SupportRoles

Remote Support Specialist Jobs

Front-line customer support roles: answering tickets, live chat, and email for product and service companies. Most positions are fully remote, and many welcome candidates moving over from retail, hospitality, or call-center work.

26 open roles · hiring: Catawiki, SmithRx, LevelUp

Manager, Customer Support

Wrapbook · Canada, USA

Team Lead, Customer Support

Keyfactor, Inc. · UK

Customer Support Specialist, Bilingual (Spanish), Contract

Roofr · LATAM

Travel Support Specialist

Aisles & Abroad · Seattle, Washington

Customer Support Specialist

Elevenlabs · LATAM, Bulgaria, Canada, Philippines, Poland

Customer Support Specialist (Full Remote - Philippines)

EverAI · Philippines

Technical Customer Support Associate (Night Weekend and Bank Holiday Shifts)

Jamf · Poland

Customer Service Associate

Fresh Prints · Philippines

Customer Support Consultant hospitality

SupportYourApp · Remote

Customer Experience Specialist

Flex · USA

Bilingual Customer Experience Specialist (Spanish)

Instacart · USA

Manager, Customer Support

Elation Health · Canada

Multichannel Member Support Specialist

SmithRx · USA

Member Support Specialist (Phone, Chat, Email)

SmithRx · USA

Customer Support Specialist

Ultimate Marketing · Remote · $50k–$90k

Technical Customer Support

QuickMail · Remote · $30k–$50k

Customer Support Representative (Night Shift)

Nextiva · Ukraine

Order Processing Tech Support Specialist

LevelUp · Philippines

Order Processing Tech Support Specialist 6-Month Fixed-Term Contract

LevelUp · Philippines

Customer Service Representative - Japanese and English (Interim)

Catawiki · Portugal

Customer Service Representative - Hindi and English (Interim)

Catawiki · Portugal

Customer Service Representative - Dutch and English (Interim)

Catawiki · Portugal

Customer Experience Specialist - French Bilingual

Quince · Canada

Onboarding Support Specialist

Karbon · Philippines

Seasonal Customer Experience Associate

Tecovas · USA

Licensed Insurance Agent (Customer Service)

Matic · USA

Support Specialist jobs - common questions

Do I need experience to get a remote support specialist job?
Many support specialist roles are open to candidates without direct support experience - customer-facing work of any kind (retail, food service, call centers) counts. Strong written communication matters more than a résumé full of SaaS names.
What tools should I know?
Zendesk, Intercom, and Help Scout cover most ticketing stacks; Slack and Notion are near-universal. Most teams train you on their stack - listing one ticketing tool you've practiced with is usually enough to clear screening.

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