SupportRoles

Remote Customer Success Jobs

Customer success manager (CSM), onboarding, and account management roles. These positions own customer relationships and renewals rather than ticket queues, and typically pay more than front-line support.

92 open roles · hiring: GitLab, Cision, Samsara

Customer Success Associate

AlphaSense · USA

Sr. Customer Success Manager - Enterprise (West)

Smartsheet · USA

Senior Enterprise Customer Success Manager

Signifyd · Brazil

Customer Experience Specialist: Retail

Instacart · USA

Strategic Customer Success Manager

DoorDash · USA

Customer Care Advocate

UnitedHealth Group · USA

Customer Success Associate

First Advantage · Philippines

Senior Customer Success Manager - German speaker

Algolia · Germany

Customer Success Manager

Planful · Canada, USA

Customer Success Advocate

Planful · USA

Customer Success Manager – MENA (Arabic Speaking)

Cision · UK

Customer Success Engineer, LATAM (Spanish, Portugese)

GitLab · Brazil, Mexico, USA

Senior Director, Customer Experience Strategy

LivePerson · USA

Customer Success Manager

Planet Labs Inc. · APAC

Customer Success Manager

AssetWatch · USA

Customer Success Manager – MENA (Arabic Speaking)

Cision · UK

Sr. Manager, Customer Success

Samsara · USA

Senior Manager, Enterprise Customer Success

Dutchie · Anywhere

Director, Customer Success (Enterprise)

1Password · Canada, USA

Customer Experience Team Manager

Quince · USA

Senior Customer Success Manager

Samsara · Mexico

(US) Customer Success Manager - Health Plan (Great Lakes)

PointClickCare · USA

Health and Annuity Customer Care Analyst II

Mutual of Omaha · USA

Customer Success Manager III, Film & Television

Wrapbook · Canada, USA

Customer Success Team Lead

Guesty · London, London, England, United Kingdom

Customer Success Manager Brazil

Group-IB · São Paulo, São Paulo, São Paulo, Brasil

SMB, Customer Success Manager

DeleteMe · USA

Customer Success Lead - UK/I

Elevenlabs · UK

Customer Success Lead - Western Europe

Elevenlabs · France, Germany

Customer Experience Rx Specialist

Instacart · USA

Customer Success Manager, Enterprise - Central

Chainguard · USA

Customer Success Manager (Remote-Japan)

Visit.org · Japan

Senior Customer Success Manager

EDB · Singapore

Growth Customer Success Manager - EMEA

Remote · EMEA

Customer Success Manager Enterprise

PointClickCare · Mississauga, Mississauga, Ontario, Canada

Client Success Manager NYC Fully

The Reed Corporation · NYC,

Customer Success Manager - APJ

GitLab · Australia

Technical Customer Success Manager, UK

Nash · UK

Customer Success Engineer, UK

Nash · UK

Customer Experience and Operations Lead

Dermalogica Australia · Australia

Customer Success Architect, Singapore

GitLab · Singapore

Customer Success Manager - Enterprise (Maternity Cover)

Cision · UK

Customer Success Specialist

Payoneer · Poland

Customer Success Manager, MM/ENT - EMEA

Remote · EMEA

Customer Success Manager

Webbing · USA

Enterprise Customer Success Manager

Teramind · USA

Customer Success Manager

Cision · UK

Brandwatch, Customer Success Manager,CX, AMER, Canada

Cision · Canada

Cision, Customer Success Manager,CX, AMER, Canada

Cision · Canada

Director, Customer Experience Strategy

GitLab · USA

Customer Success Manager, Enterprise - East

Chainguard · USA

Senior Customer Success Manager - Federal

Chainguard · USA

Staff Customer Success Manager, Majors (Financial Services)

Chainguard · USA

Technical Customer Success Manager

Defense Unicorns · USA

Customer Success Manager

INNERGY · Austin, Austin, Texas, United States

Customer Experience Associate (Temporary)

Natera · USA

Customer Success Engineer

Tailscale · USA

Manager, Customer Success

Ping Identity · USA

Customer Success Specialist

Think Academy US · USA

Strategic Customer Success Manager - MarTech / AdTech, US

Branch · USA

Senior Customer Success Manager- Public Sector

GitLab · USA

Senior Customer Success Manager - Quora

Quora · USA

Senior Customer Success Manager

Genesys · USA

Customer Care Specialist II

Cox Enterprises · USA

Customer Care Agent - Leasing company - French market

Bosch Group · Spain

Seasonal Customer Care Market Specialist

Lush Fresh Handmade Cosmetics · Canada

Digital Customer Experience - North America

Elevenlabs · USA

Customer Success Manager III

Samsara · USA

Customer Experience Specialist

Quince · USA

Customer Success Manager

CWILL · Toronto, Toronto, Ontario, Canada

Pay Customer Success Manager, SMB

Remote · EMEA

Customer Success Manager

Double · USA

Manager, Customer Success Managers, EMEA

GitLab · Austria, Germany

Customer Success Architect

GitLab · UAE

Customer Success Engineer

CommandLink · Argentina, Brazil, Costa Rica, Mexico, Philippines, UK

Technical Account Manager II - Customer Onboarding

CrowdStrike · USA

Customer Success Manager ITALY

Trellix · Italy

Enterprise Customer Success Manager

Datadog · Thailand

Strategic Customer Success Manager

Samsara · Mexico

Customer Success Manager, SMB - EMEA

Remote · EMEA

Customer Success Manager

Boulevard · USA

Customer Care Specialist (Portuguese Market)

Tripadvisor · Spain

Lead Customer Success Engineer - East

Veeam Software · USA

Lead Customer Success Engineer - West

Veeam Software · USA

Customer Onboarding Team Lead

TripleTen · Spain

Client Success Consultant

M3 USA · USA

Customer Success Readiness Manager

Autodesk · EMEA, UK

Client Success Coach (CSM)

Impact Clients · Northern America, Europe, South Africa

Customer Care Delivery Specialist in HR Services with English and Italian

Alight Solutions · Poland

Customer Success Lead - APAC

Elevenlabs · Australia, Singapore

Customer Care Representative

Assurant · USA

Senior Customer Success Manager

BetterUp · USA

Customer Success jobs — common questions

What's the difference between customer success and customer support?
Support is reactive (resolving tickets); success is proactive (driving adoption, renewals, and expansion for assigned accounts). CSMs usually carry a retention or revenue target and meet customers on scheduled calls rather than in a queue.
Can I move from support to customer success?
It's the most common path. Support experience plus familiarity with the customer lifecycle — onboarding, QBRs, renewals — is exactly what hiring managers screen for. Internal transfers are often the easiest first CSM role to land.

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