SupportRoles

Remote Customer Success Jobs

Customer success manager (CSM), onboarding, and account management roles. These positions own customer relationships and renewals rather than ticket queues, and typically pay more than front-line support.

80 open roles · hiring: Instructure, Chainguard, Ashby

Customer Success Manager

Tenable · Australia

Senior Technical Account Manager - Customer Success (AMER)

ClickUp · Canada, USA

Customer Success Manager, SMB - Mexico

Shopmonkey · Mexico

Sr. Customer Success Manager - EMEA

Chili Piper · EMEA

Customer Success Architect

GitLab · USA

Customer Success Director

DISQO · USA

Senior Customer Success Manager - EMEA

LaunchDarkly · EMEA

Customer Success Manager

Bloomreach · UK

Manager, Customer Success - Property

SOCi · USA

Senior Customer Success Engineer, Japan

GitLab · Japan

Senior Customer Success Manager - APJ

Chainguard · APAC, Japan

Senior Customer Success Engineer, Audit

Fieldguide · USA

Staff Customer Success Manager, UK

Kong Inc. · UK

Customer Success Manager (Higher Education)

D2L · USA

Customer Success Manager, Enterprise

Motive · Mexico

Customer Success Advisor - US Remote

PerfectServe · USA

Senior Customer Success Manager - Technical Account Manager

Zip · Israel

Senior Technical Account Manager - Customer Success (EMEA)

ClickUp · Ireland, UK

Mid-Market Customer Success Manager - EMEA

Ashby · Europe

Customer Success Associate - Spanish & English speaker

Instructure · Hungary

Customer Success Manager II - EMEA

Tines · Ireland

Senior Manager, Customer Success Management - EMEA/APJ

Chainguard · EMEA

Senior Customer Success Manager - Germany

Chainguard · Germany

Founding Customer Success Manager - APAC

Ashby · Australia, Japan, Philippines, Singapore, South Korea

Senior Customer Success Manager

Karbon · Canada, USA

Team Lead, Customer Success

Dandy · Europe

Customer Success Manager - Dutch & English Speaker

Instructure · Hungary, UK

Customer Success Manager (Europe)

Socket · Europe

Customer Success Architect, Japan

GitLab · Japan

Manager, Customer Success

Ping Identity · UK

Customer Success Engineer ( London)

Deepgram · UK

Sr. Customer Success Manager

Help Scout · USA

Customer Success Manager

WorkWave · USA

Customer Success -Travel Operations Specialist

Hopper · Philippines

Customer Success Manager

Hubstaff · USA

Enterprise Customer Success Manager

Canonical · Anywhere

Enterprise Customer Success Manager (French speaker)

Canonical · EMEA

Customer Success Manager, Small Group

Elation Health · USA

Senior Customer Success Engineer

Cribl · UK

Automation Specialist, Customer Success

Instructure · Philippines

Client Success Manager

SeatGeek · USA

Customer Success Manager, Mid-Market

Juniper Square · USA

Strategic Customer Success Manager - EMEA

Ashby · Europe

Customer Success Specialist, SMB

AlertMedia · Mexico

Customer Success Director

Maven Clinic · USA

Client Success Manager

Maven Clinic · USA

Customer Success Associate

Voltus · Remote

Customer Success Renewals Representative with German

Veeam Software · Poland

Customer Success Engineer

Veeam Software · Germany

Senior Client Success Manager

TripActions · USA

Manager, Customer Success - Americas

NetBox Labs · LATAM, Canada, USA

Customer Success Manager

Boulevard · USA

Customer Success Manager

UpGuard · Australia

Senior Manager, AI Customer Success

Webflow · USA

Senior Customer Success Manager

saas.group · EMEA

Customer Success Manager

Customer.io · APAC, EMEA

Customer Success Junior

Pattern · Brazil

Junior Customer Success Manager (API)

Vonage · Japan

Strategic Customer Success Manager

AlertMedia · Ireland

Automation Strategist, Customer Success

Zapier · Canada, USA

Client Success Manager (Small-Market)

Garner Health · USA

Customer Success Manager — Japanese & Korean Speaking

Dropbox · Japan

Customer Success Engineer (Singapore)

Deepgram · Singapore

Senior Customer Success Manager - bilingual EN/FR

CoderPad · Ireland

Senior Customer Success Manager

CoderPad · USA

Customer Success Manager DACH (f/m/d)

ecosio · Austria, Croatia, France, Germany, Hungary, Italy, Portugal, Spain, UK

Staff Customer Success Manager

Kong Inc. · France

Sr. Customer Success Manager

Contentstack · USA

Customer Success Engineer

Algolia · Australia

Customer Success Engineer, Sydney

Cribl · Australia

Customer Success Manager - EMEA

AppSamurai · Spain

Customer Success Manager, EMEA (m/w/d)

AppSamurai · Germany

Client Success Specialist

Ataraxis AI · USA

Sr. Customer Success Manager

Salesloft · USA

Customer Onboarding Manager II - London

Pleo · Denmark, Spain, UK

Senior Customer Success Manager

1Password · UK

Manager, Client Success - Strategic

Rithum · USA

Client Success Manager

Rithum · USA

Director, Customer Success Operations

Tekmetric · USA

Senior Manager, Customer Success - Strategic Accounts

Medely · USA

Customer Success jobs - common questions

What's the difference between customer success and customer support?
Support is reactive (resolving tickets); success is proactive (driving adoption, renewals, and expansion for assigned accounts). CSMs usually carry a retention or revenue target and meet customers on scheduled calls rather than in a queue.
Can I move from support to customer success?
It's the most common path. Support experience plus familiarity with the customer lifecycle - onboarding, QBRs, renewals - is exactly what hiring managers screen for. Internal transfers are often the easiest first CSM role to land.

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